Shipping Policy
Shipping Policy
Free UK Delivery
We’re happy to offer free shipping on all orders within the United Kingdom — no minimum spend, no hidden charges.
International Shipping
We also ship worldwide.
For international orders, shipping rates are automatically calculated at checkout based on your location and the delivery method you choose.
Processing Time
Orders are usually processed and dispatched within 1–2 business days after payment confirmation.
To ensure your order is handled quickly, please complete your payment right after checkout.
Shipping Times
Average delivery times:
🇬🇧 United Kingdom: 5–7 business days
🌍 Other countries: 10–18 business days
Please note: delivery times can vary depending on your location, customs clearance, or courier delays.
Order Tracking
Once your order has been shipped, you’ll receive a tracking number via email or SMS.
You can use this number to monitor your parcel’s journey and estimated delivery date anytime.
Shipping Origin
We partner with verified, trusted suppliers based in China, who handle both production and secure packaging.
All products are shipped directly from our partner warehouses to ensure quality and consistency.
Delayed or Lost Orders
If your parcel is delayed beyond the expected delivery time, please don’t worry — just message us on WhatsApp at +44 7565 045977, and we’ll help you track it down and get it resolved quickly.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, contact us immediately on WhatsApp (+44 7565 045977).
We’ll investigate and arrange a replacement or refund, your satisfaction is our top priority.
Thank You for Shopping with Us
We appreciate your trust in The Orbit Mart.
Our goal is to make your shopping experience fast, reliable, and worry-free from checkout to delivery at your doorstep.
